1. What we collect
- ·Account information: name, email address, company name, and password (hashed, never stored in plain text).
- ·Business details: address, tax ID, banking information for payouts. Stored encrypted at rest.
- ·Product data: listings, pricing, images, and inventory that Brand Partners submit.
- ·Usage data: pages visited in the portal, actions taken, and session metadata for security purposes.
2. How we use it
- ·To operate the platform and process orders on behalf of Brand Partners.
- ·To calculate and process payouts via Stripe.
- ·To send transactional emails (order notifications, payout confirmations, policy updates).
- ·To improve the platform through aggregated, anonymised analytics.
- ·We do not sell Brand Partner data to third parties. Ever.
3. Data sharing
- ·Stripe: to process payouts. Stripe is PCI-DSS Level 1 certified.
- ·Analytics providers: anonymised usage data only.
- ·Legal authorities: only if required by law and with appropriate legal process.
4. Data retention
We retain account data for the duration of the partnership plus 3 years, or as required by applicable tax and financial regulations. You may request deletion of non-legally-required data at any time by emailing brands@bluesarah.app.
5. Security
All data is transmitted over TLS 1.3. Sensitive fields (banking details, tax IDs) are encrypted at rest using AES-256. Access to production systems is restricted to authorised personnel with MFA enforced.
6. Your rights
- ·Access: request a copy of the data we hold about you.
- ·Rectification: correct inaccurate data.
- ·Erasure: request deletion of non-legally-required data.
- ·Portability: receive your data in a machine-readable format.
- ·To exercise any of these rights, email brands@bluesarah.app.
7. Cookies
The brand portal uses session cookies for authentication only. No tracking cookies or third-party advertising cookies are used.
8. Contact
For privacy-related questions, contact us at brands@bluesarah.app. We aim to respond within 5 business days.